COVID-19: Keeping You Informed

Latest News and Updates

COVID-19: Keeping You Informed

Latest News and Updates

Covid Response

At Redstone Federal Credit Union, the safety and well-being of our members and employees remain our highest priority as we continue to monitor the coronavirus health threat. This page will be updated as new information is available.

We understand many members are taking precautions and limiting face-to-face activities outside the home. Be confident knowing you can continue to conduct your daily finances without visiting a branch.

Jump to:

Online and Mobile Banking Self-Service | Night Drop | Drive-Thru & ATM | Member Contact Center | Branches | Business Members | Financial Assistance Programs

Online and Mobile Banking Self-Service

For 24/7 immediate account access, please use one of the following self-service options:

Online banking and mobile banking

  • Deposit checks (learn how)
  • Use Skip-A-Pay* for loan payments
  • Transfer money & payments
  • View transactions
  • Apply for loans & open accounts

Log in to online banking

Not already enrolled? Sign up for online banking now.

Night Drop

Need to make a deposit without getting cash back? Skip the line and use the Night Drop box.

Located at each branch, night drop is checked at the beginning of each business day. An envelope is provided for your convenience – simply add your cash or check(s) and indicate on the envelope the transaction(s) you want completed.

Drive-Thru & ATM

  • Monday – Friday, 9am-5pm
  • Saturday, 9am-1pm
  • ATM service is available 24/7

Member Contact Center

We are experiencing higher than usual call volumes and appreciate your patience. If you need to speak with someone, call 256.837.6110. Please feel free to use the call back feature or live chat. Otherwise, try one of our self-service options for immediate account access.

Request a callback
Monday - Friday: 9am - 5pm
Saturday: 9am - 1pm

Chat now
Monday - Friday: 9am - 5pm
Saturday: 9am - 1pm


Branch lobbies are open, and some locations are experiencing longer lines than normal:

Monday - Friday: 9am to 5pm
Saturday: 9am to 1pm*

*The lobby will be closed Saturdays for the following locations (drive-thru will be open): Wynn Drive, Scottsboro, Mills Road, Redstone Arsenal, Fortress, and Rutherford.

Business Members

Redstone is pleased to help its business members take advantage of programs released by the Small Business Administration (SBA) and Department of Treasury. Contact us to learn how we can help you.

Financial Assistance Programs

If you experience a financial hardship as a result of the coronavirus event, we are here to help. We have loans and assistance programs in place and are happy to find a solution customized for your needs.

Must be an RFCU® member to open an account or to obtain a loan or any product or service. Must be an RFCU member to participate in some financial assistance programs. Must be eligible for membership and open a share savings account to become a member. A minimum balance of $5.00 is required to open a share savings account and must be maintained in share savings account at all times. Fees and other restrictions may apply. All loans subject to credit approval. Rates, terms, and conditions are subject to change without notice. Other restrictions may apply. RFCU is an Equal Credit Opportunity Lender.

Must have online banking username and PIN/password to access online banking and mobile banking or to conduct transactions using these services. Standard wireless carrier text message and/or data rates and fees may apply; check with your carrier for more information. Fees may apply for viewing account balances at some ATM locations. There are no surcharges for withdrawing funds from in-network ATM locations. Fees for use of foreign or non-proprietary ATMs may apply. Some restrictions may apply.

Remote Deposit Capture: Must have online banking, mobile banking, and PIN/password to use Remote Deposit Capture. Must be a member at least 13 years old and in good standing for at least 90 days to qualify for Remote Deposit Capture. Other restrictions may apply.