Redstone closing all branch lobbies; drive-thrus remain open
Redstone Federal Credit Union will temporarily close all its branch lobbies, beginning March 21st, until future notice. This action is part of the credit union’s efforts to halt the spread of the COVID-19 virus.
Redstone’s drive-thru teller stations or ITMs and ATMs will remain open at each branch from 7 a.m. to 6 p.m. on weekdays and from 9 a.m. to 5 p.m. on Saturdays.
Members have several options available for completing their banking needs, including:
- Online and mobile banking, available 24/7 for members to check balances, transfer funds, make payments, deposit checks and more;
- Live chat, call center or by email us at acctserv@redfcu.org. Reach the call center at 800-234-1234.
Starting March 23rd, members with specific needs that cannot be completed using the above options, will be seen by appointment only. Visit Redstone’s website at redfcu.org/Covid-19 for details on how to make appointments, other important information, and the latest updates.
During these times of heightened health concerns, members should keep the safety and well-being of one another in mind.
Continue to practice good health hygiene, including washing your hands or applying hand sanitizer after using any drive-thru, ITM, or ATM. These simple actions can go a long way towards minimizing exposure to issues for yourself and your fellow members.