Receive personalized service whenever, wherever you are with Visa Signature Concierge Services.

If you have our Visa Signature® credit card, you may know that it now comes with the special upgrade of 24/7 Visa Signature Concierge Services. But what exactly does that mean? Read on to learn all about this new, exclusive benefit with your Visa Signature credit card.  

The Many Benefits of Visa Signature Concierge

June 14, 2017

Receive personalized service whenever, wherever you are with Visa Signature Concierge Services.

If you have our Visa Signature® credit card, you may know that it now comes with the special upgrade of 24/7 Visa Signature Concierge Services. But what exactly does that mean? Read on to learn all about this new, exclusive benefit with your Visa Signature credit card.

What it is.

Ever felt overwhelmed while booking a trip? Do you like to receive restaurant, hotel, or entertainment recommendations? Visa Concierge Services is your 24/7 personal reference for wherever you go in the world! They can help you plan a trip from start to finish, including air travel, lodging, and entertainment, plus book any reservations you may need during your stay.

This service is helpful while you’re home, too. They can book dinner reservations, help you pick and deliver gifts, provide assistance booking tickets to your favorite sporting events, and a multitude of other services. Whenever you need some personal assistance, Visa Concierge can help!

How it works.

When you’re in need of information and recommendations, from travel options to local restaurants, you can reach Visa’s Concierge Service in many different ways. You can browse through their website to see an assortment of deals ranging from hotels to shopping, send in a request form from their site, or call them at 1-800-953-7392 to speak to a concierge anytime. If you need immediate service, call to speak to a concierge who can take care of your questions or problems promptly.

A friendly concierge agent will act as your assistant, giving you helpful and personalized information, bookings, and referrals. If they make any purchases on your behalf, the charges will be automatically placed on your Visa.

What it covers.

Your concierge can assist you on a variety of topics. Whether you’re venturing around a new city or simply wondering what local spots you have yet to visit, your concierge can help you in the following areas:

                Travel 
                References and bookings for hotels, flights, and ground transportation,
                travel research, trip planning

                Sports & Events
                Ticket booking, season tickets, and event information

                Food & Entertainment
                Restaurant references and reservations, local entertainment references

                Shopping
                Local shopping references, assistance choosing and sending items such
                as flowers and gifts

It’s like having a travel agent, food critic, ticket booker, and personal assistant all in one easy-to-access program. Whether you need to find a hotel for a weekend trip, send a special someone flowers, find tickets to an upcoming show, or book dinner reservations, Visa Signature Concierge can help assist you and make all of these transaction decisions easier. It’s just one of many perks of being a Visa Signature Credit Cardholder at Redstone!

What is your favorite part of the Concierge service? Let us know below!

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Equal Housing LenderThis credit union is federally insured by the National Credit Union Administration.

Redstone is an Equal Credit Opportunity Lender.

This content is provided for informational and educational purposes only and considered accurate as of the date posted. Views and opinions expressed in comments do not constitute an official endorsement by Redstone Federal Credit Union® or its affiliates. Redstone encourages you to seek professional advice for your personal situation before making any financial decision and is happy to assist you at any of our branch locations.

Must be RFCU® member to obtain or use any product or service. Must open a share savings account to join RFCU. A $5 minimum balance is required to open a share savings account and must be maintained in the share savings account at all times. Age and other restrictions may apply.

The purchase of goods or services from a merchant in connection with the cardholder’s use of Visa Signature Concierge, including any reservation or booking completed by Visa at the cardholders request, (“Service”), are solely between the cardholder and the respective merchant, and Visa is not a party to the purchase. Goods or services that Visa Signature Concierge attempt to purchase on the cardholders behalf at the cardholders request are subject to availability. See the Visa Signature Concierge Terms of Service <http://www.visasignatureconcierge.com/Concierge_TOS>[visasignatureconcierge.com] for additional terms and conditions. RFCU and Visa USA are separate entities. RFCU does not warrant, guarantee or recommend any goods or services provided by Visa USA.

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