Hassle-free protection with TotalProtect Home Service

TotalProtect® Home Service

Your home’s appliances and systems go through a lot. Major appliances aren’t meant to last forever,and they’ve been known to go on the fritz at the worst possible times. And, since homeowners insurance policies don’t cover systems and appliances that break down due to normal wear and tear, you can expect to pay thousands for an unexpected HVAC, electrical, or plumbing issue.  

Minimize disruptions and keep costs low with a TotalProtect Home Service plan.You won’t be caught off guard when a system or appliance goes down in your home. And with 24/7 customer service and pre-screened service providers, you won’t waste time searching for a qualified technician.


CashBack on purchases made in the first 90 days
(Introductory offer)


CashBack on ALL purchases made after the first 90 days
No limit on the amount you can receive


Intro APR for 6 months on Balance Transfers made within first 30 days
After that, APR will range from 8.50% –12.00%

Our Visa Signature card features additional exclusive benefits1, including


Access to pre-sales and discounts on tickets to sporting events

Preferred seating offers for select Cirque du Soleil shows


Incredible travel packages, savings, and upgrades

Premium benefits at prestigious hotels worldwide

Trip Cancellation (reimburses some unused fares)


Complimentary wine tastings at Sonoma County wineries

Savings at restaurants and gourmet retailers


24/7 Visa Signature Concierge2  service, which includes:

Travel and dining arrangements

Entertainment and event tickets

Hospitality services


Special offers from select retailers with Visa Discounts**

Price Protection (reimburses the price difference of an item if you find it advertised for less within 60 days of purchase)

Protect your home and your budget, hassle-free.

TotalProtect Home Service plans feature these benefits for your peace of mind

  • 24/7 customer service for covered systems and appliances
  • Reimbursement of up to $1,000 for homeowners insurance deductible 
  • Preferred pricing on service plans
  • 180-day Workmanship Guarantee on all covered repairs
  • Up to $1,200 back for emergency lodging
  • Option to add coverage for pools, spas, and more
  • No annual aggregated caps 
  • Pre-screened service technicians diagnose and fix the problem

24/7 customer service for covered systems and appliances Up to $1,200 back for emergency lodging

Workmanship Guarantee on all covered repairs Pre-screened service technicians diagnose and fix the problem

No annual aggregated caps Preferred pricing on service plans 

Reimbursement of up to $1,000 for homeowners insurance deductible Option to add coverage for pools, spas, and more

“I was getting everything ready for my daughter’s 16th birthday party when my oven suddenly stopped working. The food was uncooked, the cake wasn’t baked, and dozens of guests were due to arrive in a matter of hours. I’ve never been so thankful for my TotalHome Protect Service! They sent a repairman out that day and the party was a success.”

Rosie Jefferson
Redstone member since 1987

Do you own a second home or a rental property? A TotalHome Protect plan is a smart way for you to protect your investment, save money, and simplify your life. Get started today.

Must be RFCU® member to obtain insurance products. Must be eligible for membership and open a share savings account to join. A $5.00 minimum balance is required to open a share savings account and must be maintained in share savings account at all times. Fees and other restrictions may apply.

Insurance products are offered through third-party insurance companies, are not Redstone Federal Credit Union® products, and are not NCUA or federally insured. These products are not obligations of Redstone Federal Credit Union and are not endorsed, recommended, or guaranteed by RFCU or any government agency. RFCU does not warrant, guarantee, insure any service or product offered by any third-party insurance company.  RFCU and third-party insurance companies are separate entities. 

See terms, conditions and limitations in your Service Agreement. Covered items must be in good working order at time of activation. $100 service call fee due at time of service. This fee is separate from the monthly plan premium. Non-covered and incidental charges may apply to certain repairs and replacements. All Home Service Plan Agreements are issued by HomeSure Services, Inc., except in the following states where they are issued by the identified entity: in AL, AZ, FL, IL, IA, MA, NV, NH, NM, NY, NC, OK, SC, TX, UT, VT, WA, WI and WY by HomeSure of America, Inc.; in CA by HomeSure Protection of California, Inc.; in VA and OR by HomeSure of Virginia, Inc. Services are administered by Cross Country Home Services, Inc., OR CCB #202158, and provided by independent tradespeople/contractors. All Home Service Plans are registered marks of Cross Country Home Services, Inc., Fort Lauderdale, FL 33355. Please see contract for actual terms and conditions; benefits may vary by state. Not available in all states; subject to sales tax where applicable. The HomeSure Companies and Cross Country Home Services, Inc. are not affiliated in any way with Redstone Federal Credit Union, its affiliates, or subsidiaries.

© 2016, Cross Country Home Services, Inc. All Rights Reserved.

Discount of the Month | Redstone Federal Credit Union

Refer a Friend to Redstone Federal Credit Union

Insurance Services | Redstone Federal Credit Union

Join the Conversation #RedstoneFCU


Join The Redstone Family Today

Are you ready to join the credit union that puts you first? Become a member of the Redstone family and you’ll start enjoying the great rates, personalized financial advice, and excellent customer service Redstone is known for.

X Close